One Call insurance customers slam firm for ‘ignoring’ cancellations and continuing to charge

One Call Insurance is again being called out by customers, who say it failed to cancel their policies when asked.  This is Money previously reported on the firm not returning full refunds to its customers, despite them cancelling during the cooling-off period. The Yorkshire-based insurer now faces claims that payment is still being taken from … Read more

Jet2 raises £422m from investors after extending flight cancellations

Budget airline Jet2 taps up investors for £422m finance lifeline days after it cancelled all flights until 14 April More than 35m placing shares and about 600,000 retail shares were offered   Jet2 flights were stopped last March before restarting gradually from mid-July   The firm made a pre-tax loss of £68.7million in its most recent half-year … Read more

Jet2 raises £422m from investors after extending flight cancellations

Budget airline Jet2 taps up investors for £422m finance lifeline days after it cancelled all flights until 14 April More than 35m placing shares and about 600,000 retail shares were offered   Jet2 flights were stopped last March before restarting gradually from mid-July   The firm made a pre-tax loss of £68.7million in its most recent half-year … Read more

Woman, 23, told via Zoom she has terminal cancer after cancellations

A care worker who had three vital medical appointments cancelled due to Covid was told by doctors she had cancer over Zoom.  Kimberley Eccles’s aggressive cancer has now spread and the mum-of-one has been told she only has six months to live. The 23-year-old has been diagnosed with Rhabdomyosarcoma, a rare tissue disease her doctors … Read more

Surgeons demand beds are ‘ring-fenced’ for planned operations to avoid a ‘tsunami of cancellations’

Surgeons are calling for hospital beds to be ‘ring-fenced’ for planned operations, to avoid a ‘tsunami of cancellations’ due to rising Covid-19 cases. A survey for the Royal College of Surgeons of England found most surgeons thought the NHS could not meet its targets to get surgery back to pre-pandemic levels. Sir Simon Stevens, the … Read more

Self-catering providers hit by cancellations after rule of six announced

Hotels and restaurants fear new lockdown rules could ‘crush Christmas trade by billions,’ as Conservative critics of the rule of six say restrictions could be ‘worse than the disease itself. From Monday, new lockdown rules in England will mean no more than six people will be able to gather indoors or outdoors.  The hospitality industry … Read more

Coronavirus: BA passengers ‘refused cash refunds’ for cancellations

UK holidaymakers claim British Airways‘ refused to give them a refund for their cancelled flights to the US and instead handed them travel vouchers they never asked for. Gordon and Margaret Minto, from South Shields, said they emailed the airline asking for their money back after their trip was cancelled amid the coronavirus pandemic. The couple … Read more

Hays Travel is to axe 878 jobs after Spain quarantine ‘triggered holiday cancellations’

Hays Travel which bought 555 Thomas Cook travel agents last year is to cut up to 878 of its 4,500 jobs. The company said it has ‘made every possible effort’ to avoid job losses ‘during these extraordinary and distressing times’. It came just hours after fitness firm DW Sports said it is to tumble into … Read more