One Call insurance customers slam firm for ‘ignoring’ cancellations and continuing to charge

One Call Insurance is again being called out by customers, who say it failed to cancel their policies when asked.  This is Money previously reported on the firm not returning full refunds to its customers, despite them cancelling during the cooling-off period. The Yorkshire-based insurer now faces claims that payment is still being taken from … Read more

Millions of customers lose access to John Lewis stores

Fifth of John Lewis customers not in easy driving distance of their nearest store after third of shops close By Daily Mail City & Finance Reporter Published: 21:54 BST, 11 April 2021 | Updated: 21:54 BST, 11 April 2021 A fifth of John Lewis customers are not in easy driving distance of their nearest store … Read more

Giggling delivery rider bounces up and down on customer’s trampoline in hilarious footage

Giggling delivery rider bounces up and down on customer’s trampoline in hilarious helmet camera footage (and he even got a tip) Sharil Berlandier, 25, works as delivery driver for GrabFood in Seletar, Singapore Footage shows him asking one customer whether he can bounce on trampoline  Customer agrees and Mr Berlandier is heard giggling with delight … Read more

Deliveroo April Fools’ joke backfires in France after thousands of customers sent fake £400 bills

Deliveroo April Fools’ joke backfires in France after thousands of customers were sent fake £400 bills for pizzas they never ordered Deliveroo France issued fake confirmation emails for orders totalling over €450 Recipients said they had tried to call their banks in a panic to block any payment  The food-delivery company has since issued a statement … Read more

Deliveroo April Fools’ joke backfires in France after thousands of customers sent fake £400 bills

Deliveroo April Fools’ joke backfires in France after thousands of customers were sent fake £400 bills for pizzas they never ordered Deliveroo France issued fake confirmation emails for orders totalling over €450 Recipients said they had tried to call their banks in a panic to block any payment  The food-delivery company has since issued a statement … Read more

Deliveroo IPO: Why are 70,000 customers barred from trading for a week?

The launch of Deliveroo onto the stock market was supposed to be a vindication not just for its founder, its financial backers, and even the Chancellor – but for its customers too. Many initial public offerings are closed to small investors. But Deliveroo opened the float to its six-million UK customer base.  Some 70,000 of … Read more

Deliveroo IPO: Why are 7,000 customers barred from trading for a week?

The lunch of Deliveroo onto the stock market was supposed to be a vindication not just for its founder, its financial backers, and even the Chancellor – but for its customers too. Many initial public offerings are closed to small investors. But Deliveroo opened the float to its six-million UK customer base.  Some 70,000 of … Read more

April Fools’ Day: Heinz, Argos and Boux Avenue prank customers

Did you fall for any April Fools jokes today? Don’t worry, we’ve all been there.  This year’s jokes have ranged from ‘hot tea taps’ and Subway ‘hand helpers’ to the part-soup, part-smoothie Smoup and a treadmill grasscutter. Piers Morgan joked that he had been given his old job at Good Morning Britain back after the … Read more

SSE smart meters say customers have been charged £42,000 for a day’s worth of energy

SSE customers wonder if they have been April Fooled as smart meters say they have been charged £42,000 for a day’s worth of energy Thousands of SSE customers woke up to huge charges on their smart meters Some thought it could be an April Fool’s joke, as sums reached nearly £42,000  The energy company confirmed … Read more

SSE smart meters say customers have been charged £42,000 for a day’s worth of energy

SSE customers wonder if they have been April Fooled as smart meters say they have been charged £42,000 for a day’s worth of energy Thousands of SSE customers woke up to huge charges on their smart meters Some thought it could be an April Fool’s joke, as sums reached nearly £42,000  The energy company confirmed … Read more