NS&I customer complaints upheld double in one year

Savers with some of the very first National Savings and Investments Premium Bonds have won Ombudsman cases, as successful customer complaints doubled. One woman with a 1960 Premium Bond was told she was never the rightful owner, while another customer saw NS&I delete his late grandmother’s Premium Bond and order him to repay £2,500 of prize … Read more

How to move your savings to a better rate

Before December gets a hold of you – the socialising, gift-buying, last-minute Christmas rush and then the ‘aagh it’s here’ moment – give yourself a present: move your savings to a better account. That doesn’t sound like a lot of fun – or particularly festive – but I reckon you’ve got just under a week … Read more

First Direct regular savers to earn 7%

Now First Direct’s regular savers can earn 7% – and HSBC lets customers leave low fixed rates early for a better deal First Direct is boosting the rate on its regular savings account to 7%  HSBC is upping two-year fixed-rate deal by 1.25 percentage points to 3.75% HSBC’s 12-month fixed-rate Regular Saver interest rate will … Read more